Senior Benefits Individual Counseling by phone
Medicare Helpline
(914) 813-6100
Free consultations through the Department of Senior Programs and Services with HIICAP-certified counselors.
For people already on Medicare, planning their retirement, or helping others with their health care coverage.
Free counseling at SBIC centers
Senior Benefits Individual Counseling
During Fall Open Enrollment (Oct 15 – Dec 7)
10 am – 1 pm
John C. Hart Memorial Library
Shrub Oak – 1130 E Main St.
Tuesdays: Oct. 14, 21, 28; Nov. 18, 25; Dec. 2
Greenburgh Public Library
Elmsford – 300 Tarrytown Road
Wednesdays: Oct. 15, 22; Nov. 5, 19; Dec. 3
Grinton I. Will Library
Yonkers – 1500 Central Park Ave.
Thursdays: Oct. 16, 23, 30; Nov. 6, 13, 20; Dec. 4
Note: This library has walk-in counseling year round on the 1st Thursday of each month.
You can also schedule an in-person appointment to meet with a volunteer counselor in your area by calling (914) 417-9102.
Learn on your own!
Try any of these trusted sites:
- Medicare.gov – the official Medicare website from the Centers for Medicare & Medicaid Services (CMS)
- MedicareInteractive.org – Medicare Rights Center’s hub for articles, answers, and presentations
- NY Dept. of Financial Services Medigap Portal – compare up-to-date prices for New York Medigaps (Supplemental Plans) by ZIP code
For additional assistance, try the following helplines:
- Medicare.gov: 1-800-MEDICARE or 1-800-633-4227
- WestCOP Benefits Enrollment Center: (914) 527-1933
or (914) 661-1738 (español)
